FAQS

Where Are Your Books Printed?

All of our books are written, illustrated and printed in the United States, unless otherwise noted.

Where is my order?

All orders are fullfilled by 16 Creative,  a Veteran owned and operated company in Gulf Shores, Alabama.

For more information on your order or for tracking information please contact orders@sixteencreative.com.

What is our return policy?

Customer satisfaction is a top priority for us. 

Damaged Product:
If your order is damaged during shipping we will replace it right away. 

Returns & Exchanges:
If you are not happy with your purchase or wish to return it please contact us at orders@sixteencreative.com and one of our customer support reps will walk you through your options.